Accessibility Statement

This statement was last updated on 15th of October 2024.

We at Townsend Plumbing LTD are working to make our site accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility on this site

Townsend Plumbing LTD is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility:
- We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
- Regular testing of our website's accessibility is conducted using various assistive technologies.
- Our staff is trained in accessibility best practices.

If you experience any difficulty in accessing any part of our website, please contact us [provide contact details]. We value your feedback and will use it to improve our accessibility efforts.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us and we will do our best to make the necessary accommodations.